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Reimagining Collaboration: Slack, Microsoft Teams, Zoom, and the Post-COVID World of Work

Below is an excerpt of my new baby Reimagining Collaboration: Slack, Microsoft Teams, Zoom, and the Post-COVID World of Work. In it, I set the table for the rest of the book.

Enjoy.


I’ve have the pleasure of talking to dozens of authors over the years. During those often fascinating conversations, I have learned that a book’s backstory is often as interesting as the idea behind the book itself — if not more so. That’s may well be the case with my new book Reimagining Collaboration: Slack, Microsoft Teams, Zoom, and the Post-COVID World of Work.

Let me explain.

Reimagining Collaboration: Slack, Microsoft Teams, Zoom, and the Post-COVID World of Work
Reimagining Collaboration: Slack, Microsoft Teams, Zoom, and the Post-COVID World of Work
Reimagining Collaboration: Slack, Microsoft Teams, Zoom, and the Post-COVID World of Work

By way of background, my previous two books were Slack For Dummies and Zoom For Dummies, respectively (Wiley, 2020). As I was writing the latter, it dawned upon me how much the two internal…


I’m betting that you have found the last year or so mentally challenging. I sure have. At least we can take solace in the fact that we’re not alone. Consider the following statistics:

In June of 2020, the American Psychiatric Association revealed that:

  • 36 percent of Americans say coronavirus is having a serious impact on their mental health.
  • 59 percent feel coronavirus is having a serious impact on their day-to-day lives.

I suspect that those numbers have only increased since then.

While Covid-19 is a relatively new —and hopefully temporary — phenomenon, the idea of feeling overwhelmed on the job…


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What’s my new book about in 82 fun-filled seconds?

Watch below to find out.


Slack’s flexibility is both a blessing and a curse. That is, there’s no one right way to use it — a point that I make in Slack For Dummies. (#shamelessplug)

I’m a member of plenty of Slack workspaces, and I observe subtle differences among them. What flies in one workspace doesn’t fly in another.

The other day in my Carnegie Mellon alumni workspace, someone posted the same message in three different channels. That meant all people belonging to those channels received three different notifications.

Seems excessive.

Channeling my inner Larry David, I called the guy out on it. He…


In 2008, something inside me was brewing. After a decade of helping companies implement new tech, it had to come out.

It did.

Why New Systems Fail represented my first full-length text. Since that time, I’ve penned nine more texts with a new one coming soon. Time for some personal reflection on what I’ve learned.

Writing a book of substance is hard work.

Sure, it’s not difficult to turn a blog into a book. Ditto for writing 70-page texts. Writing what you think is a quality book of any reasonable length, however, takes a great deal of time and effort. Don’t let anyone tell you otherwise.

But it gets easier.

I can’t…


I’ve been paying attention to Amazon since its inception — nearly 25 years. Researching my books, I’ve talked to ex-Amazon employees and yet, oddly, I have never set foot in an Amazon facility.

Last year, I decided to change that.

No, I didn’t stage a break-in. The e-commerce behemoth known for its secrecy offers public tours. Just sign up for one. Along with a group of 30 or so curious folks, I recently toured PHX6 — a building the size of 32 football fields yet hardly one of Amazon’s largest.

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Fulfillment Centers Are Freaking Enormous

Allow me to state the obvious: the place is crazy…


Most people don’t think of collaboration in terms of hubs and spokes.

They should start.

In fact, hub-spoke model is the fulcrum of my new book on collaboration. Trust me: I’m not unique in viewing collaboration in this manner.

The top brass at Slack, Microsoft Teams, and Zoom don’t look at their wares as traditional software programs. Rather, they view them as internal collaboration hubs. Asana, Jira, ZenDesk, and other third-party apps and systems serve as spokes. Even better, thanks to Zapier, IFTTT, and Workato, everyday employees can connect hubs to spokes without much technical proficiciency.

Make no mistake: This…


Introduction

What’s it like writing for one of the most popular websites in the world?

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I should know. For about a year starting in March of 2012, I wrote a series of articles for Inc. (Read them here on the Inc. site if you like.) In total, I penned 23 technology- and business-related articles for the site. In this post, I’ll distill some of the lessons I gleaned from this very interesting experience.

  • Writing for sites such as Inc. enhances your profile, brand, and SEO. Inc. isn’t like Medium or LinkedIn. On those sites, anyone can publish just about anything. Put…

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I’ve been on a reading rampage as of late, even more than usual. Blame or thank my iPad and a pandemic. That’s not to say that I read every business book that comes my way. Authors and publishers like sending me them because I write for some high-profile sites.

It’s not that difficult to separate the wheat from the chaff. (I’d argue that the following list applies to public speaking as well, but I’ll focus on books.) I’ve come to the realization that most good business writing includes ample doses of each of the four elements:

Facts

I for one appreciate…

Phil Simon

Keynote speaker, trainer, advisor, recovering college professor, and award-winning author of eleven books, most recently Reimagining Collaboration.

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