Reimagining Collaboration: Slack, Microsoft Teams, Zoom, and the Post-COVID World of Work

Below is an excerpt of my new baby Reimagining Collaboration: Slack, Microsoft Teams, Zoom, and the Post-COVID World of Work. In it, I set the table for the rest of the book.

Enjoy.


I’ve have the pleasure of talking to dozens of authors over the years. During those often fascinating conversations, I have learned that a book’s backstory is often as interesting as the idea behind the book itself — if not more so. That’s may well be the case with my new book Reimagining Collaboration: Slack, Microsoft Teams, Zoom, and the Post-COVID World of Work.

Let me explain.

Reimagining Collaboration: Slack, Microsoft Teams, Zoom, and the Post-COVID World of Work
Reimagining Collaboration: Slack, Microsoft Teams, Zoom, and the Post-COVID World of Work
Reimagining Collaboration: Slack, Microsoft Teams, Zoom, and the Post-COVID World of Work

By way of background, my previous two books were Slack For Dummies and Zoom For Dummies, respectively (Wiley, 2020). As I was writing the latter, it dawned upon me how much the two internal…


These are particularly valuable as glue to stitch together hubs and spokes. That is, I can get Expensify to "talk to" Slack via Zapier. #ReimaginingCollaboration


Long before I could call myself a professional writer, I read quite a bit.

Many times, I had no choice over what I was supposed to read. This included hundreds of texts in high school, college, and grad school. In my consulting days, required reading included:

  • Confusing corporate policies
  • Long requirements documents
  • How-to books on software programs I needed to learn
  • Manuals on courses that I ultimately taught

Long story short: If I encountered bad writing, there wasn’t much that I could really do about it. I had to slog through.

That’s no longer the case.

These days, other than…


I’m betting that you have found the last year or so mentally challenging. I sure have. At least we can take solace in the fact that we’re not alone. Consider the following statistics:

In June of 2020, the American Psychiatric Association revealed that:

  • 36 percent of Americans say coronavirus is having a serious impact on their mental health.
  • 59 percent feel coronavirus is having a serious impact on their day-to-day lives.

I suspect that those numbers have only increased since then.

While Covid-19 is a relatively new —and hopefully temporary — phenomenon, the idea of feeling overwhelmed on the job…


What’s my new book about in 82 fun-filled seconds?

Watch below to find out.


Slack’s flexibility is both a blessing and a curse. That is, there’s no one right way to use it — a point that I make in Slack For Dummies. (#shamelessplug)

I’m a member of plenty of Slack workspaces, and I observe subtle differences among them. What flies in one workspace doesn’t fly in another.

The other day in my Carnegie Mellon alumni workspace, someone posted the same message in three different channels. That meant all people belonging to those channels received three different notifications.

Seems excessive.

Channeling my inner Larry David, I called the guy out on it. He…


In 2008, something inside me was brewing. After a decade of helping companies implement new tech, it had to come out.

It did.

Why New Systems Fail represented my first full-length text. Since that time, I’ve penned nine more texts with a new one coming soon. Time for some personal reflection on what I’ve learned.

Writing a book of substance is hard work.

Sure, it’s not difficult to turn a blog into a book. Ditto for writing 70-page texts. Writing what you think is a quality book of any reasonable length, however, takes a great deal of time and effort. Don’t let anyone tell you otherwise.

But it gets easier.

I can’t…


I’ve been paying attention to Amazon since its inception — nearly 25 years. Researching my books, I’ve talked to ex-Amazon employees and yet, oddly, I have never set foot in an Amazon facility.

Last year, I decided to change that.

No, I didn’t stage a break-in. The e-commerce behemoth known for its secrecy offers public tours. Just sign up for one. Along with a group of 30 or so curious folks, I recently toured PHX6 — a building the size of 32 football fields yet hardly one of Amazon’s largest.

Fulfillment Centers Are Freaking Enormous

Allow me to state the obvious: the place is crazy…

Phil Simon

Keynote speaker, trainer, advisor, recovering college professor, and award-winning author of eleven books, most recently Reimagining Collaboration.

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